Thank you for shopping with Monkey Hill. We are here to provide you with a wonderful, easy shopping experience. We are excited to offer personalized and handmade gifts to give a special touch to your purchase, weather it is a gift for someone special…..or a special gift for yourself.

Please allow 5-10 additional business days for monogramming. Please verify your information, as personalized item are NOT returnable.

At Monkey Hill we stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Any defects or damages MUST be reported within 7 business days of delivery date. No exceptions. All returns must be unused. Shipping and handling fees are non-refundable and return shipping costs are the responsibility of the customer. All returns will be credited to the original purchasing credit card number. Please contact us at monkeyhillcustomerservice@gmail.com with any questions.

Send returns with a copy of your Invoice to:
1490-5A Quarterpath Road
PMB 133
Williamsburg, Virginia 23185

Shop with security. All transactions are conducted behind a Secure Socket Layer (SSL). We do not store any financial information. In addition, we do not share, trade, or sell customer information. We are committed to protect your information.